Terms & Conditions Spade96 – The Complete Guide to Using the Platform in Malaysia

Welcome to Spade96, a leading digital entertainment platform built specifically to serve players in Malaysia. These Terms and Conditions ("Agreement") govern your use of the website, mobile application, and all services provided by Spade96 under the domain spade96.click and all associated sub-domains.

By accessing the Spade96 in any way – whether via web browser, mobile application, or any other access method that may be made available in the future – you automatically agree to be bound by these Terms and Conditions, our Privacy Policy, Responsible Gaming Policy, and all additional guidelines issued by Spade96 from time to time.

Spade96 reserves the right to modify, add to, or amend any part of these Terms and Conditions at any time without prior notice. Changes take effect immediately upon publication on the platform. It is your responsibility to review this page periodically. Continued use of the platform Spade96 after any changes have been made will be considered your acceptance of the updated terms.

To be eligible to register and use the services of Spade96, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years of age at the time of registration. Spade96 conducts age verification and reserves the right to request proof of age at any time.
• An individual registering for personal use only. Registration on behalf of a business entity, company, or third party is not permitted without prior written consent from Spade96.
• Not being subject to any legal, judicial, or regulatory restriction that prevents you from participating in online gaming or betting activities.
• Never had an account closed by Spade96 previously for violations of our terms, fraud, or other misconduct. Opening a new account after a closure is a serious breach of these terms.
• Use accurate, truthful, and up-to-date personal information when registering. False or misleading information is grounds for account closure and forfeiture of winnings.

Spade96 reserves the right to reject registration applications or suspend existing accounts if these eligibility requirements are not met, or where there is reasonable doubt regarding a user's eligibility.

Each individual is permitted to register one (1) account only at Spade96. Holding multiple accounts is strictly prohibited and constitutes a serious violation that may result in the closure of all associated accounts and the forfeiture of any outstanding balances or winnings yet to be withdrawn.

During the registration process, you are required to provide the following information accurately and truthfully:

• Full name as per your valid MyKad or passport.
• An active Malaysian phone number registered in your own name.
• A valid and active email address.
• A unique, secure password (minimum 8 characters, containing uppercase letters, lowercase letters, and numbers).

You are solely responsible for maintaining the confidentiality of your account login credentials. Spade96 will never ask for your password via email, WhatsApp, or any other communication channel. Any activity that occurs on your account — whether or not you are aware of it — is your responsibility. If you suspect your account has been accessed without authorisation, contact support Spade96 immediately.

For the identity verification process (KYC – Know Your Customer), Spade96 reserves the right to request, at any time, a valid copy of your MyKad or passport, bank statements or proof of payment method, and any other relevant supporting documents. Failure to provide the requested documents within the specified timeframe may result in your account being suspended until the verification process is complete.

All transactions at Spade96 are conducted in Malaysian Ringgit (RM/MYR). Our platform supports the following local Malaysian payment methods for deposits and withdrawals:

• E-wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Bank transfer: DuitNow, FPX Online Banking
• Online banking: Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect

All withdrawals must be returned to the same payment method used for the deposit ("same source policy"). This is a security measure to prevent money laundering and to protect players. Spade96 reserves the right to request additional verification before processing withdrawals that exceed a certain amount or are flagged as unusual by our security system.

Spade96 is not responsible for any transaction delays caused by third-party banking or e-wallet system disruptions, bank processing times on weekends or public holidays, or inaccurate bank account details provided by the user. Please ensure all bank account or e-wallet details you enter are correct before submitting a withdrawal request.

All bonuses and promotions offered by Spade96 – including the welcome bonus, weekly cashback, daily deposit bonus, free spins, and any other incentives – are subject to rollover requirements and the specific terms stated alongside each respective promotion.

General terms and conditions for all bonuses at Spade96 is as follows:

• Every bonus carries a rollover requirement (wagering condition) that must be met before any bonus funds or winnings derived from bonus funds can be withdrawn. The exact rollover requirement is specified in the details of each promotion.
• All bonuses have a limited validity period. Any unused bonus or unmet rollover requirement within the validity period will expire automatically.
• Each player is entitled to claim any promotional bonus once only, unless stated otherwise. Attempting to claim the same bonus more than once through multiple accounts is a serious violation.
• The welcome bonus is exclusive to new players who have never registered an account at Spade96 previously.
• Spade96 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice if abuse or fraudulent activity is suspected.
• The use of automated software, bots, or any system designed to exploit promotions is strictly prohibited and may result in account closure and forfeiture of all winnings.

Spade96 reserves the right to make the final decision on all matters relating to bonuses and promotions. The management's decision of Spade96 in this matter is final and binding.

Platform Spade96 offers a wide range of game categories, including slots, live casino (baccarat, roulette, blackjack, sic bo), progressive jackpots, and more, sourced from internationally accredited providers. All games operate using RNG (Random Number Generator) technology or live dealers, both of which are certified by independent international auditing bodies.

• All game results are final once a round or game session has been completed. No disputes will be entertained regarding results that have been confirmed by the system.
• Any technical disruption or internet disconnection during gameplay is entirely at the user's own risk. Spade96 will make every effort to restore the gaming session to the last state recorded by our servers.
• Winnings resulting from unintentional software errors or technical glitches — which cause clearly incorrect odds or payouts — are null and void. Spade96 reserves the right to correct such errors and adjust any affected accounts accordingly.
• The use of any third-party assistance software, cheating systems, or any form of game manipulation is strictly prohibited and may result in immediate account closure and legal action.

Every game provider partnered with Spade96 – including Pragmatic Play, PG Soft, Evolution Gaming, Habanero, SA Gaming, and others – each have their own game rules that players are required to follow. Players are encouraged to read the game guides provided before playing.

The Sports Betting section Spade96 covers a wide range of sports including football (Malaysia Super League, EPL, La Liga, and other major leagues), international badminton, IPL cricket and T20 World Cup, and more. The following specific terms apply to all Sports Betting activities on Spade96:

• All bets are final once confirmed by the system. Users are responsible for ensuring their selections and bet amounts are correct before confirming the bet slip.
• The odds displayed at the time of bet confirmation are the odds that will be used to calculate winnings, regardless of any odds changes occurring after confirmation.
• For matches that are postponed, cancelled, or cannot be concluded, the bet settlement policy Spade96 will apply – typically involving a void (refund) or settlement based on a partial result, depending on the circumstances.
• In-play betting (during a live match) is subject to availability and real-time odds. Spade96 reserves the right to suspend in-play markets at any time without notice.
• Bets placed using insider information not available to the general public (such as undisclosed player injury details) are void and any associated winnings may be forfeited.
• The maximum bet limit for each market is set by Spade96 and may vary based on match type, market, and the player's account tier.

As a member Spade96, you accept the following responsibilities in full:

• Only gamble with money you can afford to lose. Never use emergency savings, loans, or money set aside for essential needs for any gaming activity.
• Updating account information whenever your personal information changes, such as your phone number, email address, or banking details. Outdated information may affect the withdrawal process.
• Not sharing your account with any other individual. Each account is for the sole use of its registered owner. Sharing or lending your account to others is strictly prohibited.
• Reporting any suspicious activity in your account to the support team at Spade96 immediately upon detection.
• Complying with all applicable local laws related to online gaming activities in your jurisdiction. Spade96 is not responsible for any violations of local laws committed by users.
• Bet responsibly and make use of the responsible gaming tools provided by Spade96 when necessary, including deposit limits, session time limits, and self-exclusion options.

Any breach of the user responsibilities outlined above may result in appropriate action being taken by Spade96 including warnings, temporary account suspension, or permanent account closure.

Spade96 reserves the right to suspend or close any member account at any time, with or without prior notice, under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Fraud, attempted fraud, or activity suspected to be fraudulent — including the unauthorised use of another person's credit card or bank account details.
• Attempted money laundering or any other suspicious financial activity.
• Owning or using multiple accounts.
• Providing false personal information during registration or the verification process.
• Use of unauthorised software or systems to exploit games or promotions.
• Threatening, abusive, or offensive behaviour directed at support staff Spade96.
• Requests from legal authorities or relevant enforcement bodies.

In the event of account closure due to a terms violation, Spade96 reserves the right to forfeit all account balances, unused bonuses, and pending withdrawals. Players may also close their own account at any time by contacting the support team at Spade96. Any valid balance (from deposits with no active bonus, or legitimate winnings) will be returned to the original deposit method within the stipulated timeframe.

To the extent permitted by applicable law, Spade96 shall not be liable for any direct, indirect, incidental, consequential, or punitive loss or damage arising from the use of this platform, including but not limited to:

• Financial losses resulting from unfavourable game outcomes or Sports Betting decisions.
• Service interruptions due to scheduled or unscheduled system maintenance.
• Losses resulting from technical disruptions beyond reasonable control Spade96.
• Any act or omission by third parties, including payment service providers and game providers.
• Unauthorised access to your account due to your own negligence in safeguarding your login credentials.

Spade96 provides this platform on an "as is" and "as available" basis. We make no express or implied warranties regarding the continuity, timeliness, security, or error-free nature of this service — though we always strive to deliver the highest standard of service for our players in Malaysia.

Spade96 treats player privacy as a non-negotiable priority. The collection, processing, and storage of your personal data are carried out in accordance with the Spade96 which forms part of this agreement.

In summary, the core principles of our data protection are:

• All personal data is encrypted using 256-bit SSL throughout transmission and storage.
• Spade96 not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent.
• Your data may be shared with third parties required for platform operations — such as payment service providers and verification bodies — solely for the purpose of fulfilling services to you.
• You have the right to access, correct, and request the deletion of your personal data by contacting the support team Spade96.

For detailed information on how we manage your personal data, please refer to Privacy Policy Spade96 available on our website.

Spade96 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon being posted on the platform. We will endeavour to notify members of material changes via email or in-platform notifications, but it remains your responsibility to review these terms periodically.

Continued use of the platform Spade96 following the posting of any amendment constitutes your acceptance of the revised terms.

These Terms and Conditions, along with all disputes arising from them, are subject to applicable law. Any dispute that cannot be resolved directly between you and Spade96 will be referred to arbitration or an appropriate tribunal in accordance with the procedures established by Spade96.

If you have any questions, concerns, or require further clarification on any section of these Terms and Conditions, please contact the customer support team at Spade96 via live chat or WhatsApp, available 24 hours a day, 7 days a week, in Bahasa Malaysia. We are always here to help.